This hotel is absolutely beautiful and really does feel like an oasis in the middle of nowhere. Room was clean and comfortable but a little small with no balcony - although rooms with balconies are available, the balconies are very small and to be honest, I don’t think I saw anyone actually using theirs. Pool is a good size, but was very cold. Difficult to get in and out of if you’re not the most agile of people as there are only two sets of metal ladders, which were quite rickety. Sun loungers were comfortable, but there didn’t seem to be enough for the amount of guests. The animation team are around during the day and run games and activities around the pool, which mercifully don’t last too long as there is a running commentary over a microphone, so you have to hear it whether you want to or not. The food is nice, but did start to feel samey towards the end of our stay. We went to the Moroccan Al a carte restaurant while we were there, which was disappointing. While it was nice to escape the hustle and bustle of the main restaurant, the food was not as nice and the wine was chargeable - even though it was all inclusive for us if we walked 20 yards up the path! The staff were mostly exceptional and couldn’t do enough for us, however if you speak English as a first language, you won’t get the same kind of service that is received by the Arabic or French speaking guests. The shuttle bus to Marrakesh is a great bonus, as it’s further out of the city than we realised. All in all, a lovely place and we did enjoy our stay despite the very minor points that we noted.
แปล