Baymont by Wyndham Kalamazoo West

Great location, but the elevator was broken, toilet seat fell off, tv remote didnt work. The entire place also had obvious cut corner repairs like spray paint on wall patches.

The hotel elevator was out of service and we had to carry all of our bags up three flights of stairs. Shower was dirty, our room smelled like old vomit, the wash clothes had dark brown hair on them. Not impressed at all

Run down and falling apart. Room looked like had the landlord special, lights falling down, among other things not working.

Hot water not working, elevator not working. Basic lodging but needs much care to be recommended...

Well when I walked in it looked so rundown but I thought maybe the rooms are decent. So I checked in and went to my room it was terrible. So outdated and so small. The tub actually had burn marks in it from cigarettes plus there were box elder bugs on the window. The picture on the website wasn’t the same as what you purchased. Very misleading! It was so bad I told them I wasn’t staying so of course they made me pay for one night then when I got my bank statement they took the whole amount of what was supposed to be a 4 night stay. ******* should do better on allowing this kind of deceptive pictures on their website. I showed the staff the pictures ******* had for this Baymont facility and he even said no that’s not correct. I’ll never use it again. I’m still attempting to get my money back they took from me. The staff said they would only charge for one night and they even lied about this.

The location right off the highway was good, not a noisy location. Parking was good. Condition of the rooms and building was good. No issues with the breakfast. The reviews from other websites with low ratings are wrong. We had no problems with hotel and *******.

We only stayed one night, but there were several concerns. The hallway smelled bad. There was a space in the room where a mini-fridge probably should have been, but it was not there. At about 2:30 am, the fire alarm went off. We woke the kids and were about to run outside when it stopped again. And then we noticed someone had tampered with the alarm in our room and put a plastic bag over it. When I went to ask for more towels in the evening, there were two families who had reserved rooms earlier, but were told that there were no rooms for them. After a long discussion with the clerk, they left to find rooms elsewhere. I do not recommend staying at this hotel.

It was just average. Mini fridge didnt work. Kinda run down. Its like a 10 year old used car

This was the noisiest motel I have ever stayed at.I m a sound sleeper but still got woken up 4 times on this night. The room was clean put carpet dirty due to age.