Floria Namba

The property was NOT a 5 minute walk from the station. It was about 20 minutes and incredibly annoying to get to with our luggages. We also had no way of checking in and accessing our room. We used international calling (which is not cheap) to contact the property, and they didn’t pick up. We then called ******* and they told me that the property had “no way of getting a hold of me”. I got no email or phone call, so I was surprised to be blamed for this miscommunication. Once ******* gave me the check-in info/code, we were finally able to enter our room but it was COMPLETELY different from what we booked. We were under the impression that we would have a space with two rooms, as it would’ve accommodated 5 people. However, it was a tiny studio that probably fits 3 people and the walls, floor, and door were incredibly dirty (like so dirty that we felt gross taking off our shoes). I’m sure that other travelers would’ve had a better time at this property, but it just wasn’t for us.

Falta de información para acceso , tocó llamar , nos comunicamos y tuvimos que pedir favor a japonés para que se comunicara … llamamos para instrucciones pero sin respuesta… a la hora del check out esperamos por alguien pero nunca nadie llegó dejamos las llaves en donde las encontramos

2泊3日泊まってみての感想です 改善すべき点 ・お風呂の換気扇にホコリが溜まっていた ・フライパンの裏に何か柔らかい塊が付いていた ・タオルが汚れていた ・WiFiがなかなか繋がらない ・設置型の机が経年劣化している ・3人で泊まるには狭い(多くて二人) ・テレビはあるが､地デジに繋げない ・お風呂とトイレに仕切りをつけないと部屋全体がビシャビシャ 良かった点 ・ベットの質がよく良い睡眠ができた