Stuart
19 สิงหาคม 2023
I was attending a funeral at Alford Crematorium and the previous hotel that I stayed in had closed down (The Half Moon) as this would have been my preferred choice. The room was very spacious, but as you couldn't open the window it was very hot and comfortable. The bed would have benefitted from an extra pillow each side and on the 2nd night of our stay we put towels underneath the single pillow! On the 2nd day of our stay when we returned our bed had been made up but that was it, bins had not been emptied, toilet roll not replaced, nor tea, coffee and milks replaced! Although we did get an apology when we asked for coffee and milk I shouldn't have had too! We sat in the bar area on the evening and it was embarrassing to hear the staff moaning between themselves which is fine, but do it in private, not in front of paying guests. Appalled to find that in the Gents toilet by the bar the Hand Soap had run out and the Electric Hand Dryer wasn't working, but a blue towel had been put in there instead, but with constant handling this had become soggy! The property has seen some renovations but clearly there is still a lot to do. The beer garden area is run down and not at all welcoming, nor the carpet on the ground by the rubbish bins that was mouldy or the overflowing rubbish bins. Will I recommend this hotel? - No. Will I return in the future? - No. Was it worth the £69 we paid per night (this is for room only as they don't do breakfast) ? - No
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