If I could give zero stars, I would. There were stains on the bed and hairs in the bathroom. The wifi password provided did not work. There were no facial tissues in the room and when I inquired at the desk, I was handed a stack of napkins. No breakfast, but "24-hour juice and coffee"... the juice dispenser was empty and only dispensed water.
My partner and I were not feeling well, so we put the Do Not Disturb sign on the door (in the lock slot as instructed); despite this, housekeeping banged on the door and tried to enter. I yelled out "Do not disturb, please!" from the floor of the bathroom and they still wanted to enter to talk to me.
Because of our illness, we first wanted to extend one more day (for $50), but ended up merely checking out 2 hours late. I was told the late check-out fee was also $50, the entire cost of another night's stay.
Avoid at ALL COSTS!
แปล