The room was dirty as dirty can be. I found a bra from a previous guest., the floor and carpet no vacuumed., the bathroom clean but clogged. I have a video with tons of crawling insects in the ceiling., completely disgusting., they offer me a can of bag sprayer that I have to apply. The beds are completely uncomfortable even my son told me that he wakes up with a very back ache and my husband and I had a really bad backache as well. I try sleeping over a bed made with pillows.
The range have only 1 burner working and also they don’t offer a room cleaning and they told me that I need to clean the room and change my beds and clean the bathroom myself. I was there to enjoy my vacation not to clean my room and in the 3 weeks of my stayed I have to try my best to keep my room clean and buy my own stuffs like toilet paper, paper towels, towels and even cleaning stuffs to keep the room clean.
I also have pictures of the sofa with lots of stains.
Unfortunately they didn’t want to refund my money or change me to a different hotel from the same carrousel group.
The pool have the last stepladder broken and I hurt myself really bad in my leg when I was trying to get in the pool.
I love ocean city and this is my 3 year in a row there and I’m planning to go next year but I will definitely not staying in this hotel again.
The good thing about this hotel is the walking distance to the beach, the view, location and the coffee too.
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