Motel 6 Gainesville, GA

Great service. No waiting around when getting the room

There was a hole in my bathroom wall, the bed had two sheets. Tv did not work. Whole place smelled like smoke. There clearly were rooms being lived out of that were deplorable not far from the place I was put in for the weekend. Never again.

There was no hot water at all. And the curtain rod was broken and hanging out of the wall, I couldn’t sleep or shower. I asked for a credit and to change room tonight but they wouldn’t do it so I did not rebook. This was not okay, could not sleep or shower and I need a credit.

It was awesome super friendly staff. Jennifer was very attentive to our needs and so friendly

The room wasnpaid for by my grandmother via *******. She is on vacation and doesnt know how to do much on the internet. I was told That I would only need an I d because the room was Already booked through *******, which I learned from another motel in order to get checked into a room you have to order do it through a third party site so they can check you in without that card. Well, that was not the case in this situation I was ready to go. She was hanging with me my key as I was walking away. She simply said oh, and I need to see the card. And I had it on my phone because I virtually use it to purchase things on the internet when she needs me to purchase them. And She told me I could not stay. Because my name did not match the name on the card. So not only do we get charged for my stay. I did not get to stay there

If you are concerned about safety and cleanliness then go somewhere else.

This hotel canceled our reservation, after pulling the money; then necer let us know. We arrived and they had us pay again and we have still yet to be refunded the firet charge. The environment was very unsafe and unclean.

When we got there people was talking about bugs and rats. We wanted non smoking room and got smoking room and I will not recommend this to anyone and I will not be back

I check in the tv had been punched and wasn’t working I called the front desk Veronica the front desk person said she will try to find someone to fix it after 3 hrs still not replaced I went to front desk she said she couldn’t find anyone to replace it so I checked out and went to another hotel . She said she wouldn’t refund my money due to I was there for 3 hrs ? The room was dirty and there was crumbs all over the bed .. floors were dirty . Xpedia isn’t helping to get me my refund either .