On arrival, the staff had no idea how to access or manage online bookings so didn't accept that I had paid or had a booking. Despite showing all evidence, emails and receipts, it took 20 minutes before they found the online reservation.I received no apology.
The motel appears to be a halfway house for semi permanent residents who had junk everywhere and who were very loud and abusive at times.
The room itself was old, needs serious renovation and repairs. The photos ARE NOT A TRUE REFLECTION OF THE ROOMS.
Around the motel itself is junk, old furniture, rubbish and what appears to be some sort of 'business ' operating out of a bottom floor room.
All very dodgy.
We put the blanket provided in the rubbish pile as it was very old, ripped and stained.
Great location but we won't be using this place again.
It would appear that our international friends who are buying these types of business need to be better educated in both cleanliness and appropriate Hospitality practices as per Australian standards.
And no...I didn't read the reviews on this property before I booked it, but boy did they make for great reading when I eventually did...was better than watching tv or listening to the dodgy neighbours downstairs fighting below our room (as promised in the previous reviews).
If you are the owners of this motel and are reading this, for God's sake, make the changes suggested. Very poorly run operation.
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