Bastion Hotel Nijmegen

Een prachtig hotel. Prima service, er was gerookt in de kamer waardoor het echt vies rook. Zonder enig probleem kregen wij een nieuwe kamer.

在nijmegen 這個城市，這家酒店算是首選，我入住的房間視野開闊，房間也很大

酒店有點老，但是整體還不錯，很安靜，床很軟。

My recent stay was a regrettable experience, marred by a terrible location and a complete lack of trustworthiness from the staff. Beyond the inconvenience of the location, my experience took a turn for the worse when I lost my glasses during my stay. Initially, the hotel staff assured me that they had found my belongings and would keep them safe for retrieval.However, upon my return to collect my lost items, the glasses were mysteriously missing. Despite my efforts to contact the hotel for months, my attempts were met with silence. Upon revisiting the hotel in person to address the issue, the situation took an even more frustrating turn. The staff on-site suddenly claimed ignorance about the lost glasses and offered no assistance or solutions. Suddenly they sent me a policy about lost items that had never been mentioned before. Save yourself the frustration and avoid wasting your money. Choose a hotel that values its guests and their belongings.

Very nice and tidy property. Not the most exciting area.

Late check in. Pleasant welcome from friendly staff. Decent clean and tidy room. Free underground parking. Coffee making facilities in the room and accessible at reception. Comfortable beds. Large shower.

Although recently supposed to has been renovated the hotel doesn't give a fresh impression. The sink of the shower was clogged. On the 2nd day it got cleaned after I asked about it. A colleague claimed about the same issue in her bathroom. The curtains on the windows don't block the sunlight. That caused me waking up much earlier on a sunny day. One has to keep the double windows closed to be isolated well the traffic noise (my room was in the 5th floor). The rooms have air conditioning. The breakfast was very basic.

We had heard a lot about the new Bastion Hotel in Nijmegen. And every good description of the hotel, room, bed, facilities and staff was correct. We enjoyed our staying very much. We visited our friends for the new years eve and we found out that we had a very good overnight solution.

This hotel is completely understaffed. It's ran by one front desk person who's never there, and a guy who's not in hotel uniform at night who plays poker with his rowdy friends in the lobby who doesn't want to help with anything. The AC does not work unless the outside temperature is above 18'C (for "eco" reasons which is just a trick to save money of course). Meanwhile inside it's 25'C and you can not cool the room. There's no water bottles in the room. If you want to buy water, there's a vending machine, but you can't pay with bills or card. You need to pay with coins. If you ask the front desk for coins, he doesn't have coins of course. The cleaners did not clean for 2 days when we stayed for 4 days. So half the time there was no cleaning. Even when we explicitly asked the cleaners and front desk for cleaning and put the door sign up to clean. The gym has no weights, dumb bells, barbell. Just treadmill, bicycle, rowing machine. That would be okay, but it's not even cleaned once during our stay. It looks like this hotel chain is ran with the minimum staff and costs possible to maximize profits. But it's not a great experience. The building is functional and renovated and good though.