คำตอบจากที่พัก: Warmest greeting from Rigel Hotel. Thank you so much for your nice feedback. We are so happy to hear that you had great time while staying with us. It was our pleasure to welcome you at Rigel Hotel. We hope to see you again in the near future. And we hope you have lots of health and success in your life. Best Regards, Rigel Hotel Team.
คำตอบจากที่พัก: Dear Guest,Thank you for taking the time to share your detailed feedback. We truly regret that your stay did not meet your expectations and left you with such mixed feelings.We sincerely apologize for the condition of the hallway, room interior, and especially the cleanliness issues you experienced. This is not the standard we aim to provide, and your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. The matter regarding the bed linen not being changed is particularly concerning, and we will address this seriously to ensure it does not happen again.We are also sorry for the misunderstanding regarding the balcony and the view. Your feedback highlights the importance of clearer communication, and we will work on improving how room details are presented to our guests.Regarding the location and the unpleasant odor outside the hotel, we completely understand how uncomfortable this must have been. While this issue is beyond our direct control, we are actively working with local authorities to find a solution and improve the surrounding environment.We regret that our breakfast did not meet your expectations. Your comments about the limited selection have been noted, and we will review our offerings to provide more variety and better quality.On a positive note, we truly appreciate your kind words about our staff. Your recognition means a lot to our team, and we will continue striving to deliver friendly and attentive service.Thank you again for your honest feedback. It helps us identify areas where we must improve. We hope you might reconsider giving us another chance in the future to provide you with a much better experience.Kind regards,Hotel Management
คำตอบจากที่พัก: Warmest greeting from Rigel Hotel. Thank you so much for your nice feedback. We are so happy to hear that you had great time while staying with us. It was our pleasure to welcome you at Rigel Hotel. We hope to see you again in the near future. And we hope you have lots of health and success in your life.Best Regards,Rigel Hotel Team.
คำตอบจากที่พัก: Warmest greeting from Rigel Hotel. Thank you so much for your nice feedback. We are so happy to hear that you had great time while staying with us. It was our pleasure to welcome you at Rigel Hotel. We hope to see you again in the near future. And we hope you have lots of health and success in your life.Best Regards,Rigel Hotel Team.