This is a quaint and charming building. The 2 king room was large and perfect for our group of 3 ladies. It was nice to have the extra space of the sitting area. Furnishings are fine but not fancy, beds comfy. The bathroom could use a renovation, saw a hole in the wall above the shower. The exhaust fan in the bath, which is connected to the lightswitch, sounded like a jet engine! Probably should be replaced, and a separate switch provided so you can use the bathroom at night without waking everyone. Lots of space at the sink and plenty of mirrors for getting ready. We enjoyed the breakfast - nothing fancy but lots of options and loved the wooden trays to carry up to your room, nice touch! We all loved the Jamaica Me Crazy coffee, and wouldn’t have even tried it but our host, Keith, introduced us to it upon arrival. He was a wealth of information and very hospitable! Awesome welcome from him, great restaurant recommendations, too. Big standouts here were the huge room and free parking. Quick drive to most sights.
Overall: A safe, clean, quiet option when looking for a place to stay in the Newport area - significantly less expensive than staying downtown, even when factoring in Uber / Lyft rides (over the 2 days/2 nights we were there, we spent about $100 between 8 rides to / from the hotel to either the beach or downtown Newport). PROS: 1. Rooms are clean and fairly spacious, hotel feels safe, free breakfast and downtown Newport is just a short ride away! A good spot for a weekend getaway to Newport. 2. Front desk staff was great, they let us check in early (even after a sold out night) and both times we asked for extra towels, they were brought up almost immediately. 3. I also appreciated how a Starbucks, Shaw’s and Walgreens are all within a 10 minute walk of the hotel (even though the walk to get there isn’t the most pedestrian friendly). 4. I didn’t have the chance to use the indoor pool, but I appreciated the option, as I don’t believe all Hampton Inn’s have pools. Recommendations for Improvement: 1. Shuttle - either making the shuttle free or at a much reduced cost. I read in reviews that the shuttle was $3 one way and was disappointed to find that the price has increased to $7 one way per person. For the average couple, let alone the average family, it’s cheaper - or at the very least the same cost (depending on the time of day) - to just Uber / Lyft downtown. 2. Not sure why the website lists an onsite restaurant? There isn’t one, other than the lobby hosting the complimentary breakfast, which is only open at breakfast. I’d recommend adjusting this on the website as it’s a bit misleading. As a Hilton credit card holder, I was hoping to use my quarterly Hilton credit for a drink and/or meal here, and was disappointed to learn this wasn’t a possibility. 3. Fix the Keycard issue - our keycards weren’t working our second night and we had to go down to fix them. Then, that following morning before checkout we had the same problem with the new key cards as well, not sure the issue there.
Booked a last-minute beach cottage getaway and couldn’t have had a more relaxing or better escape. Beautiful waterfront cottage, breathtaking views and treated like royalty by everyone we encountered. No lunch reservations on arrival when they’re fully booked? No problem if you’re an overnight guest, as they’ll escort you to a premium table in the patio section reserved for hotel guests. Want breakfast on the deck of your cottage? It’s delivered piping hot precisely when you requested. Want to relax on their private beach? A friendly attendant sets up your covered lounge chairs, side table, umbrella and towels exactly where you want them, and brings you water and frozen grapes. Want to slip into town for a bite or shopping? Hop on the launch at their marina, and the captain will point out key sites along the way. Lunch and breakfast offerings were interesting and well-presented. If you can, make time for the included afternoon tea with freshly baked treats and tea sandwiches served in a cozy wood-panelled room off the lobby. Thoughtful amenities in the cottage included a dimmable light, umbrellas, heated bathroom floor, a deep soaking tub, a charging station, a small refrigerator stocked with free water (plus a split of champagne, wine, etc. for purchase), etc., and there’s turndown service with chocolates. Storage for clothing was rather limited if you’re planning an extended stay, but no problem for us. We come to Newport often so spent virtually all our time at Castle Hill. Loved every minute and will return.