Premier Inn Newhaven hotel

Was a comfy place to stay.

We stayed the one night in Newheaven what a beautiful place and the accommodation was lovely definitely stay again!!!

Stayed here to pick daughter up from uni in Brighton! Perfect for a short trip, close to train station, breakfast was plentiful! Room was comfy and quiet, which is what we wanted. Staff were helpful.

Ideal location for the port, next to Sainsbury's. Staff were friendly, pub next door ok, fod the usual average pub food

Needs to be updated with air conditioning, rooms way to hot, the fan they provided wasn't adequate, we cut our trip short because the lack of sleep

Possibly the dirtiest Premier Inn I've ever stayed in! We booked this very last minute as we were attending a wedding and the hotel we originally booked had flooded. Staff are friendly enough and check in was quick and easy despite them being very busy. The rooms are in a dire state and need immediate attention. Furniture was dusty, cobwebs everywhere, shower curtain filthy, dirt on walls, crumbs and debris on the carpets. The rooms and common areas need a good paint but this doesn't mean it shouldn't be clean. Thankfully, we had a good night sleep and the location was convenient but overall a pretty sad stay.

The staff are wonderful - but they are managing a very tired and mega busy prem inn. The rooms need fumigating and the sheets/pillows/duvets inspected. Avoid room 46 - I suspect some unsavoury guest allowed their animal to pee on the carpet. Cleaners should have shut the room off until cleaned properly. Avoid room 112 - sheets not cleaned - blood splatters on sheets and mattress protector. Also on shower curtain. Lots of cobwebs and dust around edges of carpet behind bed. Bits on floor. Room may have been vacated and housekeeping not aware. ! I’m making assumptions and comparisons stayed at Uckfield the night before - very high standards of cleanliness in operation. Overall massively disappointed having paid £122 .

Sadly, this is the worst premier that myself and my family have stayed in. The bathroom contained black mould. Given it wasn’t the heat of the summer, the room was unbearably hot through the night. Whilst there was a fan to use, it was loud. The bed was comfy, however I couldn’t sleep due to the heat. The food in the Brewers Fayre was poor at best and we had purchased a meal deal. However, everything that we chose seemed to attract a premium addition to what I had already paid. There was no literature in the restaurant telling us what did and dint attract an addition to the price. The quality of the food wasn’t great. This was reported to the waitress. Particularly the chicken pie, literally had one piece of chicken in it (I have pictures of this should you require them). Finally, my daughter had ordered a pudding, it was then delivered to the wrong table and a few spoonfuls were taken from the pudding. The waitress upon realising this, retrieved the pudding and walked back to the kitchen and then delivered the same pudding to our table within seconds. When questioned, she said it was a fresh new one - it clearly wasn’t as the spoon marks could be seen. The pudding was left and we left the restaurant pretty disgusted and disappointed. The breakfast however was a pleasant experience. Needless to say, I won’t be staying at this particular Premier Inn again.

We have stayed here a few times its location is perfect for us, unfortunately the hotel is very tired and rooms are musty, dirty and worn out. We won’t be returning which is a shame both the rooms we had a sewer gas smell. But fee parking!