Quest Newcastle

Overall great experience, good rooms and service.

A really handy location, walkable to the city, beaches and river. The staff were very helpful. The apartment was particularly spacious. There was a lot of noise from the swimming pool and it’s between two busy roads

Hotel location was very convenient - the Quest was located adjacent the Honeysuckle Light Rail stop, giving access to the Newcastle Interchange (railway station), the city and Newcastle Beach. We had no need for a car!

Location was close to everything. Could walk to shops, cafes, restaurants, harbour and beach. Kitchen and bathroom needed sprucing up. The linoleon on the kitchen floor was very damaged and cracking. The balcony faced the carpark and road and was noisy in the morning.

Staff were very friendly and efficient with a broken and dangerous power point attended to promptly. Usually we are given a room facing Hunter St but this time we were given a room overlooking the car park which was disappointing. Frustrated that car parking cannot be confirmed until arrival. Disappointed that the spa was not operating

Stayed at the Quest as I had a wedding in town perfect location with restaurants coffee and entertainment right on your doorstep highly recommended

The good : The rooms are large , spacious, and good size kitchen, and lounge and eating eras with seperate bedroom and washing facilities, so great for a longer stay as I did for 7 days. The pool and spa are a nice touch all indoors and very relaxing after a hot humid day. The rooms are very neat and tidy, starting to show their age a bit, but still very functional. The beds are a bit firm and could have the room for king size, i think the mattress could be due for a replacement. The bathrooms are aged some what with the old step into the bath to have a shower routine, thus time for a refurbishment to be carried out on those. The OK: Only one air con for the large rooms, so your bedroom can get quite hot, and my ceiling fan didn’t work, so not as comfortable as it could have been. Some of the carpets in hallways are a bit thread bear and needs replacing, and the pool area needs a repaint, but all minor issues . The bad: Seems to be a theme with quests of late, the car park, besides the fact getting into the place to do a check in is near impossible as there is no parking on the street , so park a few blocks away, walk to the entrance and get the remote to open the 30 dollar a day car parking gate, the parking is 30 dollars a day for your car to sit in the sun or rain and not get stolen on the street, so lets call the room rate +30 dollars, as there is NO WAY you would park your car on the street around the area, as its a bit seedy at night. Honestly just include it in the room rate and if you don’t park here you get a 30 dollar discount… ?? There was a time car parks for a hotel were free… I must be old school, I guess ;)

Great spot. Friendly helpful staff. its a great location with access to the inner precincts and Harbour. The apartment was spotless and well appointed. Sadly I only booked for one night as it was a last minute trip. I plan to stay longer next time.

All good and comfortable - good enough for needs when having a long events. Spaces are enough for at least 2 people. Service are professional and all standards meet our requirement. Next door have breakfast and coffee are not bad - need a bit more strong taste.