The outside of this hotel is fabulous. A grand’ old house in appearance. The view from our room over the Mournes is spectacular. Sadly the rest of our experience leaves a lot to be desired. The fireplaces on the ground floor of the hotel have beautiful sandstone surrounds however they have cheap tacky electric fires installed which really ruin the character of the place. The dining room has lovely oak paneling on the walls but is ruined by the cheap polystyrene roof tiles on the ceiling. The food for dinner was poor. The roast lamb was grey on arrival. The braised beef was chewy. The vegetables were boiled dry unseasoned . A bit of butter would have gone a long way. Our room has a beautiful aspect with views over the mountains but there is a damp smell. The whole hotel is dated, damp and cold. The residents lounge feels like an old peoples home. In summary whilst this hotel is in a beautiful setting it is overpriced, understaffed and is in dire need of significant updating and investment. A few small changes would make an enormous difference. Like open turf / coal fires or even gas but a real flame at least. A new chef with a more exciting approach to food with flavor and texture. A rethink of the residents lounge. The TV is from the 1970s This place has so much potential but really needs a fresh eye to improve its standards. I do hope that this is helpful because this place could be fantastic but in todays competitive market I am not sure it can survive in its current state.
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