Pros: breakfast was good, basement parking was secure and convenient, staff was helpful and friendly.
Cons: room and toilet were not that clean, pillows were smelly (we had to request to change the whole set), water was stuck in the washing basin, TV had no sound. However, the receptionist was helping to fix all the issues immediately.
Rooms are a bit smaller than expected, but nice and cosy. There are tissues on the floor inside the room upon arrival. Shower water pressure is low and drainage is not very quick. Otherwise, very good location, close to city, beach and light rail. The room rate is not value for money.
Good place for what you pay
Small room, wouldn't want to stay long
We only stayed one night, which was OK
A big plus is the hotel car park,
you have to book and pay extra.
Location is good for public transport as well
The light rail stop and the train station are only a few
Minutes walking away.
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With a stay at Holiday Inn Express Newcastle, an IHG Hotel in Newcastle (Newcastle West), you'll be within a 15-minute walk of NEX and Newcastle Civic Park. This 4.5-star hotel is 1.7 mi (2.7 km) from Newcastle Beach and 8.5 mi (13.7 km) from Lake Macquarie.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Stay in one of 170 guestrooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
ผผู้เข้าพัก2024.04.14
Hotel, staff and location ideal for the train station and tram.
Only a trams ride away from the restaurants and beach.
However, the breakfast was very basic.
Lacking in variety, one fruit option and no sausages although they advertised them on their literature/ photos.
ผผู้เข้าพักThis was a great property which I believe is fairly new. Very large room, with kitchenette and great bathroom. Toiletries supplied were first class. Very contemporary in the design and layout and reception staff were most helpful on arrival and took us up to our room. The king size bed was luxurious, comfortable as were the pillows. I would definitely stay there again in the future.
CCarey LoyI stayed at the Executive Inn in Newcastle recently, and while the overall experience was pleasant, one incident stood out. The rooms were clean, spacious, and well-appointed, and the facilities, including the pool and on-site dining, were excellent. The staff were friendly and welcoming upon check-in.
However, during the middle of the night, the fire alarm went off unexpectedly, and all guests had to evacuate. We were stranded outside for about an hour with minimal communication or updates from staff, which was frustrating and uncomfortable. While I understand such incidents can happen, a clearer protocol or faster resolution would have been appreciated.
Aside from this disruption, the stay was comfortable, and I would consider returning, hoping this was just a one-off occurrence.
JJunjieNorthern Star Accommodation exceeded all expectations! The rooms were impeccably clean, well-appointed, and comfortable, offering a perfect blend of modern amenities and a cozy atmosphere. The staff were incredibly friendly, attentive, and went above and beyond to ensure a pleasant stay. The location was ideal, providing easy access to local attractions while still feeling peaceful and private. I highly recommend Northern Star for an exceptional and hassle-free experience!
WWangClean , great location, Thai restaurant next door is amazing.
Had to close all windows in the night otherwise can be a bit noise from people open and close the side door.
Spoke to housekeeping directly to request room to be serviced while we are away during the day, back late afternoon, nothing was done. Front office staff were nice enough to tidy the room and refill the bathroom amenities.
SSheenyoritaThis place isn’t that bad for just a place to sleep. Our towels and bedsheets are clean but they have some stains. Our toilet is small not the best as it smells like sh*t even if there is nothing in there. Not bad for its price. For breakfast, we had brewed coffee which, cereals and you can also have bread. Enough to start your day. As this is budget we didn’t expect much especially for its price.
ผผู้เข้าพักIf you are a backpacker then this hotel is right for you. By the way, you'd better have $200 cash in your pocket or they will demand to photocopy your credit card! Are you kidding me SJH? The reason, they suspect the people that stay there will, 'trash the room! Apparently it does happen. Also, be prepared for hallway doors that will bang away until late, and start again early. If you are not a backpacker, stay else where!
PS. The staff are friendly and helpful!