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13 เมษายน 2024
We stayed two nights about a week apart on our way to and from the Southampton ferry. Both times we were impressed with the friendliness of the staff, cleanliness of the rooms, location and ease of parking. The first time we stayed, we felt the restaurant was a little farce like with a number of meals not quite being right and staff searching for the right table to deliver desserts to etc. However, on our second night stay we were blown away with the restaurant in a very very busy Sat breakfast session. In particular the duty manager Paula was incredibly impressive - clearing and setting tables to get new tables ready asap, reassuring customers and staff, moving at top speed very calmly, and lots of smiles - nothing was too much for her. We would definitely stay here again.
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