Hotel Indigo NYC Financial District, an IHG Hotel

Perfect location perfect place to stay. We could see eclipse as well 🤓

Perfect hotel in the heart of downtown New York. We stayed here for 2 nights while we explored downtown New York. Staff were friendly and helpful. The rooms were clean and comfortable. Only wish they gave us complimentary water and when we checked out they charged us $5 per luggage to store our bags, which I thought was quite excessive. We only needed the luggage stored for about 2 hours after checkout. But otherwise it was a lovely hotel.

Brand new hotel Good service Great Location Highly Recommended!!

Excellence location, just 1 min to subway station, walkable distance to tourist spot, room is clean and tidy, decent size, not too small.

My friends and I shared two cozy rooms that went beyond our expectations. The rooms were clean, bigger than the average New York hotel room size, and minimally and thoughtfully decorated. The service at the front desk at check in and check out was phenomenal and I want to thank both of them for the care and attention they paid towards our group . The only very small downside is the distance towards central Manhattan but even so it’s only a 20 minute subway ride away . can not recommend this place enough what a wonderful stay!

角落房的大窗户正對着三一教堂，古典和現代融合很有feel.

The hotel is in the middle of the financial district in Manhattan. Very clean hotel. Good location. Near the subway. Many shops and delis in the area. The rooms are a bit small, but hey it’s NYC.

非常不錯的酒店,新開不到1個月，安靜舒適，房間比想象的要大些，預訂時不含早，但到店一問還有免費早餐，有點小驚喜。

Even though I paid in advance on this site, Hotel Indigo charged my credit card a second time for that night anyway. They said they needed a CC for a $50 hold for incidentals of which I got none, and instead they made an unauthorized charge for $133. Then they took nearly 20 days to refund the charge, even though I called 6 times during that span and was repeatedly assured I’d be refunded. After their incompetence got tiresome I offered to just stay there another night, which seemed reasonable to me, but they laughed and said that’s impossible and against their policy. I mentioned that making unauthorized and unwarranted charges on a customers credit care is also certainly against policy, but they just didn’t care. It took me involving Trip.com to finally get a refund, which they put on the wrong card and I still have yet to receive, even though they assure me it’s there. Then when I went to talk to them about it and asked to leave my suitcase there for a couple hours as I went to dine with friends, they told me no, that only registered guests could leave luggage there. I was surprised as that no-cost nice thing to do would have prevented me from leaving bad reviews all over the Internet, but as I learned, they really don’t care at this location. Maybe someday I’ll get my $133 back but I will sleep on the subway before I ever stay here again