Motel 6 Rosenberg, TX

Good location, great staff

Decent basic motel if you want to spend the night away from Houston. Rooms are fine, nothing fancy but good for a quick bed for the night. Convenience store right around the corner was nice to have

Over all ok quick check In not as it looks on line pic looked nice arrived looks old and I bit rough but stay was good

Check in was excellent. Room was clean, however, the remote/TV connection left a lot to be desired. According to f/d who came to check out my tv/remote, i would only be able to get very specific channels. Unfortunately, the guide showed nearly 40 channels starting at channel 15.1, the signal for which never came in. The guests above us sounded like a herd of elephants so I called f/d to have them please try to be a little quieter. About an hour later they calmed down.

I contacted ******* and this chains' headquarters with a complaint when I got home, cutting my stay in half. The front desk clerk kept me waiting 10 minutes, guessing she was in the bathroom. Got to the room, it was open and dirty, the sheets still on the bed. It took almost 30 minutes for the front desk to assign me to another room. Also, there was NO airconditioning working in the first room. It was NOT working, no matter what setting it was on. I decided to go to another hotel. The desk clerk stated she could not refund my check in early charge, although I waited for almost an HOUR for her to find a room that WAS empty and had working airconditining. It took a good other 30 minutes for the new room to cool. She claimed I had not notified her the room was not ready and the air was not working. Guess she thought it was someone else that was calling every 15 minutes. She topped it off by saying it was just too bad. Too bad ******* NOR the parent company bothered to contact me in ANY way. I will NOT stay there again when coming back to town.

It’s a good place to stay, plenty of food places in the area, it’s safe.

The AC in my room made a screaming noise when it came on . The coffee machine was nasty and didn’t work . The bed is uncomfortable . The guest are aloud to stand at the exit door and smoke so the hall way smells of smoke . Motel 6 can leave the light on but I am not staying another night in one.

It was definitely a pleasant stay except it would be cool if they would upgrade their vending machine for you can use a card instead of cash like other hotels have,

The customer service was HORRIBLE. Couldn’t get extra pillows. The smell in the lobby was extremely overwhelming (not a clean smell) and the smell on the 2nd floor was a musty smell. The beds are extremely hard. We asked for extra pillows and they couldn’t offer those but could offer blankets. The worst part was the customer service. Not a single employee smiled….EVER. And weren’t personable or friendly at all.