Tru by Hilton Naperville Chicago

Better than I expected. Such a cute place to stay.

The food was good. My room nice and clean. Staff very friendly

電視連不上網，看不了。房間隔音不好，小孩子在房間跑了幾步，就聽見隔壁在敲牆。 早餐比較豐富，衞生挺乾淨。總體還可以吧。

好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好

The overall was very good but the room did not have any closet or shelf space in them. Further we were not clearly informed about the breakfast timings being different for weekends and weekdays.

The room was very comfortable and well appointed. The bathroom shower gels, lotions and other items smelled very good and refreshing. The room itself gave off a very good energetic vibe. I would definitely stay again if in the area.

The gentleman who checked us in and the lady who checked us out were super friendly and helpful, as were the housekeeping staff we encountered. Our room had two queen-sized beds and was very well-designed for convenience and usability, no drawers but excellent storage design with a bench with shelf, a shelf above the sink in the bathroom, and hooks at the door. I was also impressed with the amount of outlets in the room, including USB ports; I had brought an extension cord (as a CPAP user) but there was no need. Beds and pillows were very clean and comfortable. Breakfast had a good selection and was tasty, the pancake machine is fun to watch. Staff were responsive when the pancake or juice machines ran out and when I asked for the hot chocolate station to be refilled. The bathroom products are good quality and I loved the shower. The TV has a good selection of channels, my only complaint was it seemed to be internet-connected so it lagged/skipped at times. Overall a great stay and highly recommend (and that's saying something, we are picky travellers!)!

Overall not bad, however our room wasn’t cleaned/serviced on day 1 and they wouldn’t clean on day 2, even after we requested.

Great place with pet allowed policy. Clean, friendly staff. My only wish is that we get a choice to get a firm pilllow. All the ones that we got were too soft.