The rooms were very nice and clean. Exactly what you want from a hotel.
The lobby was a bit sad looking.
The staff were very helpful with the problem created by *******.
******* has no relationship with this hotel. When we checked in they had no clue we were coming. Worst experience at the end of a long journey.
Someone in ******* failed to pass the booking to the hotel. In addition some third party between ******* and the hotel is making a killing on the hotel rates.
******* online help was not interested in this issue.
Avoid ******* for this hotel and book directly with the hotel for the correct hotel rates and guaranteed reservation.
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