Sibu Lodge

Thanks to the staff at Sibu Lodge for making our trip so enjoy enjoyable. I wish we knew all your names! We enjoyed our room and the balcony we had where we could watch local kids playing football. It's a perfect location to explore Santa Elena and further afield - you can walk into town from here (up and down the hill!) and it's worth doing this. Sibu Lodge has been completely renovated - the bar and restaurant are contemporary and comfortable. The grounds are well maintained and great to chill out. Sibu Lodge is small, and almost perfectly formed. Our only thing - breakfast is included - and you get one choice from a fixed menu - with a hungry 19 year old, the portion were small, there was no extra’s - of cereal, toast or pastries, etc. The cooked food is great - there just wasn't enough of it. We would return to Sibu - thank you for looking after us so well. We loved our time with you. Great staff and service.

Everything was perfect but keep in mind there is no AC ! Room was way too hot . We’re ask for little fan just cooling room. Beds are very comfortable. Breakfast are great , Place is very well maintained and beautiful .

Lovely stay Sibu Lodge. Has been renovated so lovely rooms and grounds. Room had very good AC shower bathroom and bedding. Not far from centre Monteverde and close enough for Selvatura Park and Ziplinig . Very clean and great team of maids. Room for improvement The bed in room 31 was very creaky and uncomfortable. The worst on our whole trip. The breakfast was a choice and it was ok but not many options and not advised if drinks included or not The restaurant staff not friendly and asked what we wanted and then never came back. I did not know if I would get a drink or not so eventually got orange juice but no hot drinks offered. They weee not busy so could have given better service. The transport had been arranged to next destination but not told it was only cash and we did not have enough as been using card. None of the bank cash points was working for cards but reception desk was not enthusiastic about helping us. We asked if we could pay in card and be given cash but they had no urgency and we nearly lost our transfer. Luckily we found out PayPal worked and managed to get on bus after one hour Otherwise Sibu lodge is lovely and not 2 star but breakfast and checkin via computer could be a nicer experience

Very nice place with sort of Bungalows which are newly renovated rooms. Room is quite big, nice bathroom close to resturants and small town. Parking in front. Good breakfast and a nice terasse. Happy hour is good with gin tonic for 5 USD. Friendly service.

We only stayed here 1 of our 3 nights in Costa Rica, but it was the best hotel of all! Check in was very easy, and included a complimentary cocktail at the onsite bar. The staff were very helpful in calling a taxi, and storing our luggage while we toured the cloud forest. The complimentary breakfast was delicious, and they even packed it to go, so we didn’t miss our tour pick up. The beds and pillows were so comfortable, I didn’t want to wake up! Oh and the rain shower head - I need one for my house! It’s not too far to downtown, but up on a very steep hill. The round trip taxi was only $8-$10 to downtown and back for dinner. Highly recommended going to Valle Escondido for sunset and a permaculture farm to table meal.

Lovely room and bathroom (we had room 38). The air-conditioning unit was the quietest we have ever had. View from the window is a football pitch one way, restaurant terrace the other: not bad but not as good as the hotel description and other reviews suggest – there are a few trees at the top of the hotel plot but it’s not right next to the rainforest by any stretch, and being at high altitude it was very windy all the time we were there, so the upright chairs on the exposed roof terrace were not relaxing or even that warm. Everything about the hotel is very stylish. My husband was not impressed with the check-in procedure, which is done by scanning a QR code to go to a webpage where you type in all your details (again) yourself. He is very tech-savvy but it seemed unfriendly and remote, and a bit odd when there were staff there who could have just done it for us anyway. On the first evening we needed a snack before going out for a guided night-walk, so we went down to the hotel bar and ordered one portion of potato wedges and one plate of crostini. We had allowed forty minutes for choosing, ordering and eating, but the waiting and cooking service was so slow that when the food arrived we had less than five minutes to eat it and rush outside to find our transport. Breakfast the first morning was a complete fiasco. We arrived at the advertised start time and there were already at least twelve people in there, starting to eat. We were given a menu with just four choices on it, three of which were very similar and involved mainly eggs done in various ways. I chose the only option that mentioned fruit, which was pancakes with maple syrup. We had to wait fifteen minutes before a waiter took our order, because they were busy making sure everyone had coffee or tea before they could do anything else. We noticed the other people had a plate of fruit each but we were not told that everyone gets that. After our order was taken, we waited another ten minutes or so and then (at last) we were given a plate of fruit (one small slice of water melon, two or three very small pieces of pineapple and papaya, a two-inch chunk of banana, one segment of orange and a slice of star fruit). We watched as more guests arrived but very little food appeared for anyone. There were clearly some staffing problems as things improved slightly when a third person arrived to help the waiters, but by then the backlog was so big that there was no way they could catch up. No apology or explanation was offered at any time about the poor service. Two guests had to leave (to catch their tour transport) after they’d been there waiting for at least forty minutes – they were given something in a takeaway container, but don’t know whether that was just fruit). Eventually our cooked food arrived and we were so hungry by then (45 minutes after we had arrived) that it really seemed a very stingy amount. I had such a tiny amount of maple syrup there was no way it would cover the three pancakes, s

The pictures on the website does this place no justice, it is beautiful! I was so surprised and impressed by how lovely this place was as we were shown through the grounds to our room (which is basically a bungalow). The rooms are a great size, with big bathrooms & very comfortable beds, very nicely presented. The location is just a short walk from the centre (although be warned, it’s an uphill walk back). The staff here are great. Very friendly, very helpful & approachable. From checking in and giving us plenty of details and information to make are stay as great as possible, to organising a birthday cake, making some amazing cocktails, cleaning our room to an incredibly high standard and delivering a very pleasant breakfast experience (even remembering food preferences) - everyone in all the different teams here do brilliantly. I would 100% stay here again on any future visits to Monteverde (which is one of my favourite places in Costa Rica).

Hotel grounds are lovely, staff friendly Plenty of hot water and excellent size room They offer happy hour from 4-6 pm which was well received by our travel group Only complaint would be they need more staff in breakfast restaurant as service was very slow

The room we stayed in was probably the best during our stay in Costa Rica. It was bright, comfortable and clean. The bathroom was modern with a large walk in shower and plenty of hot water. The grounds are well kept and there are plenty of seating area’s throughout. Breakfast could be improved as the restaurant is too small for the number of guests. There is not enough staff so service was slow and it was difficult to get hot drinks topped up.