Hotel Horchem

Fantastic hotel and the owners are so awesome as is the staff. Super location and the restaurant is amazing. There’s no other place to stay in Monschau that comes close to the best place here. The rooms are updated and the bedding is very comfortable and clean.

Very good service, very nice and friendly management, A-location. Rooms however are a bit outdated. Bed was fine, but power outlets were inconvenienced placed (no outlets near the bed in my room). Overall I would recommend this hotel.

Fantastic location right in the center of the city. Very idyllic exterior. Staff was friendly, available and spoke English. Dinner and breakfast was average. Room was very large. We had a room with two bedrooms and a huge livingroom. The decor in the room was boring. No pictures on the wall, that was empty with only some old drill holes. Lacking shelves, hangers etc. Seemed somewhat unfinishes. There is a church next to the hotel. It chimes loadly. Also, there was people sitting outside drinking until late. The windows are old with no sound protection. Ear plugs were put on the pillows upon arrival. Cleaning was average. Generally clean but dusty under beds.

The best place in Monschau. My Family and myself had a wonderful stay at the hotel. We felt at home. Congratulations! We will highly recommend it.

The hotel is gorgeous and the location in Monschau is absolutely perfect. I had an amazing view of the lake and the church from my room. The breakfast could have been better, and the blankets were a bit small, but everything else was great.

Central location but not easy to find green space for our dog.

The best thing about this hotel is it’s location. It is right in the middle of the old town, perfect as a base for walking around. It has character in spades, but no elevator. The restaurant serves decent German food and the breakfast is quite good. You can stop in front of the hotel to unload bags, but you must then drive on to a pay parking lot about 200m away.

This is a really nice hotel in a great location in Monschau with a beautiful view from the balcony. A very unique hotel with great service, nice room and the hotel breakfast and restaurant were excellent.

We arrived with children in the cold and rain outside the hotel at 9.24 pm - admittedly late due to unforeseen heavy traffic through Belgium and in appalling weather and driving conditions. The hotel was closed: there were no staff at the hotel , no provided emergency number / no message provided for us despite we’d paid almost £200 for the night in advance. We phoned the hotel number about 15 times - no answer. A resident upstairs in the building heard us and kindly spoke to us and showed us a copy of the check in notice which said the hotel was open for check ins until 4.45 pm - this contrasted with the published check in closure time of 9 pm. We were left abandoned looking for another hotel - finally found a welcome at Michel and friends around 11 pm. On return to Horchem the following morning, the front door was still closed . We could not enter still and again were abandoned outdoors. There were no staff, again no message for us, no breakfast. Only a note on the door for a courier to drop a parcel. No effort was made by the hotel to contact us or check in on us or our welfare during the whole experience. It was a shockingly poor welcome and clear taking of our money under false pretences. Such a pity as the hotel from outside looks really beautiful.