Ramada by Wyndham Miramichi New Brunswick

Horrible, unfortunately. My mother had to have emergency surgery that week so my work agreed to repost me closer to where she was hospitalized. I wanted to cancel the booking and rebook in the other city but I was asked by Trip.com to provide medical documentation for my mother's hospitalization. My mother was barely able to make her own decisions, let alone ask the specialist for a "doctor's note" for her son. So I decided to save that hassle and just bite the bullet. I ended up booking another place, through another booking service. Unfortunately this 1st experience with Trip.com and Ramada has made it so I no longer want to use Trip.com and will no longer consider Ramada in my first choices when booking. I travel Mon-Fri for work and this means a lot of bookings that will not be made with Trip.com and Ramada. So, overall 1st time experience with Trip.com, really not what I would have expected.

The room could have been cleaned better. I dropped something doing my makeup and when i bent down to grab it, I noticed 2 tablets in the back corner under the bathroom cabinet. I assumed they were just vitamins as they had no markings and threw them out.

The hotel rooms are outdated. The hotel was only about 10-20% full based upon cars in the parking lot. However, they placed people next to one another. I had loud people on both sides of me next to the stairs and elevator. The hotel could not provide me with a receipt upon checkout.

Easy check-in. Friendly employees. Hotel is a little dated, but there are some notable updates. Overall, comfortable stay.

Front desk staff were warm and inviting. Lobby and room were clean. Breakfast area was well attended, clean, and had lots of options.

Staff was extremely friendly and helpful. Very clean premises. Easy, efficient check in.

The property is recently renovated and great quality/cleanliness. My only reason for a lower rating was the quality of the bed and pillows. The bed seemed very old and super lumpy pillows. If the beds were updated, I would happily return.

The gentleman Brandon at our check in, along with Nick was incredible in their service and hospitality. Special shoutout to the lady who was in charge of the warm breakfast early in the morning.

Good spot to rest for the night. Nothing fancy by any stretch, but very friendly staff and the place was clean.