We have stayed at this hotel a few times in the past and were pleased with our stay. This time, I can not say the same. We paid for a room and had a toilet not working. We told the front desk twice and Sunday morning were told we had to wait until 9am for the maintenance man to come. Why weren’t we given a different room? Why wasn’t this made right? We still paid full price for a room with a non working toilet. This is unacceptable. And the elevators were not working. No big deal, but found that to be a concern too.
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