Fairfield Inn & Suites Midland

They would not take cash for payment. It was said my card was to hold the room and I could pay cash at checkout. #2 I could not get any one to answer the phone so I had to deal with a booking agency to make reservations. The fees are too high to use a credit card for renting a room. I am a honors customer.

Tv channels were limited couldn't watch what we wanted too so I don't know if we'll be staying there again

The room was cleaned halfway. Asked for a change of sheets, and they said they did not have sheets till the next day. The next day, in the afternoon, I asked for clean towels, THEY DID NOT HAVE NONE! The night lady was supper rude when I asked for the towels. I will not be ever staying here again!!

We did not get the king room per our reservation, wash cloth had a hole in it the size of a half dollar, no body wash in the bath dispenser and no microwave in breakfast area necessitating a trip up to the room to fix the oatmeal! The grout in bathroom floor tile was nasty. It looked as if they tried to cover it up with paint or something

Staff were amazing. Room has some cracked tile. Bathtub bottom was so slick that I slipped twice and had to be very careful. I slip resulted in actually falling into the shower curtain.

The assistant manager Melva was rude and hateful because my keys wouldn’t work. The truth is that 3 different doors (outside East door, pool, and my room) that I tried to unlock, other guests couldn’t unlock either. She made it my fault and seemed upset she had to get off the lobby couch when I wanted to check in. The property needs major updating. Landscaping had dead trees, carpets were stained and torn, pool area was rusty along with chipping paint, and obviously the magnetic key locks need replacing. This is a great location and all other staff especially Justina were friendly and helpful.

Beds slept really well for us. Clean. We had hot breakfast options along with standard fare. Coffee was pretty good, really we have no complaints. The hinges on our bathroom door were covered in rust, but other than that, nice and clean. It was really quiet for us during our stay. Heard no one talking or carrying on around us so that’s always a plus.

For a one night stay, it was okay. Staff was friendly and the room was clean. We did not go to breakfast so I cannot comment on food, but there are plenty of shops and restaurants within walking distance. The property is older and it is shows. For example, in the restroom there was rust, mold, broken tiles, etc., and on the exterior, the property is weathered, and the landscaping was overgrown and not manicured. After my stay, I would look for other properties, but would not completely rule this one out.

It was all good and I'm glad they took us in at the very last minute I will start staying there very time i go home i had a real bad experience at plaze inn so thank you