Leonardo Hotel Middlesbrough - Formerly Jurys Inn

Stayed one night because of the marathon the next day. The staffs were friendly and procedures like Checkin are convenient. Great location, close to the station and hotel. However, the inability of the air conditioner to heat up made the room less comfortable. But I stillI had a good rest here and set a PB in the race the next day, so it was a good stay overall.

It was an ok stay but for us we didn’t realise we booked when the football was on and the away fans had pretty much booked the hotel and to say it was noisy was an understatement. Staff were friendly enough but didn’t ask us if we wanted Breakfast or if we had stayed there before so seemed pretty sub standard and not really that invested in what they were doing. We had planned to use the pool but some local kids sneaked in and used it making it loud and unusable during our stay they were just causing problems and the hotel didn’t act. This is the biggest failing the hotel fails to act we had loud guests door slamming music playing loud football fans going mad till 4am and nothing was done about it. The beds were not that comfy as sadly neither of us had a good nights sleep on top of the noise by others the rooms offered no sound proofing. No air conditioning which is crazy in this day and age and not even a fan in the room, when we asked for one we just got laughed at and told good luck with that by housekeeping. This places lacks staff that care or take pride in their work. The bathroom had no fan so when used steam went everywhere and the water pressure and temperature was terrible it wasn’t overly clean so couldn’t use the bath. Only thing going for this hotel is it’s location but we wouldn’t use it again as the rooms need a lot of TLC and the staff need extra training more so on the communication front. Upon check out we weren’t even asked did we enjoy our stay as we wanted to raise our concerns.

Excellent - very clean & friendly staff, will be back

I enjoyed my stay.. Great reception

兩張單人床並一起跟雙人床差不多。床外幾乎沒空間了。

環境很好，到的晚，門口有pizza和麥當勞可以吃

還可以不錯

Good breakfast, but poor soundproofing! Try to get a room on the opposite side to the busy dual carriageway next the hotel, else be kept awake by sirens and traffic noise! Can also hear snoring from the next room!

My room was freezing cold the radiator did not work and in the morning the shower was cold. I told reception in the morning and the lady didn't even apologise. Definately would not stay here again