City Express Plus by Marriott Mexicali

Love this hotel. Room was very clean and cozy. Staff was friendly and professional. Check in/out was easy. No complaints whatsoever.

I'm not a complainer. But the Wifi was so terrible that I went to office Depot and purchased a CAT 5 cable. It didn't help. My wife and I both bought our laptops so that we could work. But the network was so saturated that it kept kicking us off. Which is terrible because I had deadlines to meet the next day. Unacceptable. While the restroom door is cool looking, it is glass, albeit a weird sort of frosted glass that allows one to completely see inside. It provides no privacy when you are using the restroom. Stayed in the City Express in Caborca, Sonora 2 days ago. It was nicer, newer, cleaner, the internet was great, it had a free breakfast buffet, and you could go #2 without anyone seeing you wipe. ; ). Everything else was good. The "common areas", the personnel, the room, the bed, the price, and the location, were all nice and clean. No complaints there. But if you bring your laptop with the intention of getting work done, this is not the place.

The staff is always so friendly. This hotel is where I stay when I go to Mexicali, and the staff remembers me by name. the rooms are clean and tastefully decorated

The hotel is extremely new and really nice however there is no room service, no phone in room therefore if you need something you have to call from your cellphone to a number they provide the only problem is that they don’t answer 😄 so if you need something you literally have to go down to the lobby. I had problems logging into the WiFi 2 times during my 2 day stay therefore I had to go downstairs. The second night housekeeping forgot to leave towels therefore I had to go downstairs for that too. Also my key deactivated and I also had to go to the lobby for that. The facility is beautiful however it was very inconvenient to have to go back and forth several times.

This property was easy to find with multiple restaurants to choose from. Parking is complicated due to property structure. The down fall for me was the breakfasts. Hotel comes with continetal and i pay 9.00 per person for buffet but hotel staff didnt honor *******'s fees. Buffet breakfast is 17.00-23.00 per person.

Very pleased with our stay. IVAN made our stay very Comfortable. Thank you for your help IVAN!

This is a great place to stay! The price for what the room looked like was amazing.

No batteries in the safe, phone not working. Reception kept my ID, I had to drive back for 2 hours to retrieve it

I arrived before 3pm. I was able to check in but not get room keys. I arrived at 6:40is to pick up my keys. I paid for an extra adult. When I went in the room I was shocked with how filthy the room was. I asked the front Desk personal to have someone clean. She told me it would take a few minutes because she was the only one available. After about 20 min I decided to ask for my $ back. She then told me it was not possible due to the system not allowing her. I asked for other options. She said only option was to get me another room. I went to the second room and again it was dirty. She told me she would immediately go upstairs and clean it. After 40 min she asked me to check the room. She was visibly upset after I pointed out hair on the floor, dirt towels and stain on the sheets. After another 40 min the room was finally cleaned. So I went in my clean room at 8pm . Never will I stay here again. I do have to give a shout out to the sweet lady who did the extra mile to offer me and my sister coffee after she saw how upset I was. She definitely got her tip.