We were there for a soccer tournament Jan 18-20… the room rates were increased by $100 per night for these dates. When we checked in they said we had to let them know that day if we were staying through Sunday morning. We said yes… but 2 hours later we found our game schedule had changed, so we went back to desk and said we wouldn’t need to stay over Saturday night. They said we were locked in and couldn’t change length of stay we were being charged for. Seriously, 2 hours from checking in we couldn’t change length of stay from 3 nights to 2 nights? On top of room rate beung $100 more per night than average rate?
แปล