The good things about this hotel are that the room is big and the bed is comfortable.
However, I wouldn’t stay here again for the following reasons:
1. The room we had was joined to another room and only separated by a door. This meant we could hear everything from the next room and were woken up multiple times. Staff moved us to another room the following day. But the new room had the same issue, it was joined to another room and separated by a door with the same issue. They had no other rooms available for the rest of our stay. I can only suspect that all their King rooms are the same. To make matters worse, this new room had lots of random mechanical type noises in the ceiling/walls so we couldn’t sleep. We had to use earplugs.
2. As other reviews have mentioned, this hotel is in need of a make over. Both rooms we had had paint peeling off the walls. Lamp shades ripped and damaged. Mould around the bathroom doors. In our second room the bathroom door handle was disconnected.
3. There is no fresh air getting to the room as there are no windows or doors that can be opened (sliding doors locked by staff for security reasons apparently.)
Overall, we didn’t enjoy our stay and it ruined our time in Mérida due to lack of sleep and comfort. It seems that they have tried to make the lobby area look nice but the actual rooms aren’t comfortable.
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