Anantara Xishuangbanna Resort

度假酒店確實服務和環境非常好 管家也是很及時的處理一切事物 所以中科院植物園那是相當近 適合夜遊 就是離市區有點遠 不過去鎮上買點水果很方便 也很便宜 説回酒店 設施有點陳舊 空調不是很穩定 早餐菜品稍微少了點 畢竟是五星酒店 不能這樣 別的都很不錯 特別是服務很贊！

酒店位置與中科院植物園100米具體，位置得天獨厚！房價格很大！出入有擺渡車接送，服務很貼心，最讚的就是室外無邊大泳池！

酒店比較老，剛開始還擔心設施陳舊，入住後發現各方面都非常不錯，尤其是湄公河餐廳室外就餐區域，景色迷人，瞬間有了在越南度假的感覺

硬件第一。服務餐飲待提高。和中科院植物園有合作，預訂夜遊比較方便。

挨着植物園，非常適合親子。夜遊非常值得 去之前看評論説覺得酒店比較舊，浴缸確實有些舊了。但是園子的環境非常好，房間也ok

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

We were welcomed warmly by Joanne who was so helpful and friendly. The room was stunning with a beautiful view of the river from the balcony. The bathroom is enormous and I have never seen such a colossal bathtub in a hotel room before. It was such a fantastic experience to soak in a tub so deep! I am tall and yet I couldn't reach the end of the tub! Then one evening we met Jasper who took great care of us too in the restaurant and the bar. Both Jasper and Joanne excelled in their care and we can't thank them enough! The location of the hotel is great for the Botanical Gardens... they even offer a buggy to take you to the gate! The spa was really relaxing and enjoyable. Came away feeling chilled and unwound! Would love to go back in the future!

Nice！👍

這次雲南之行，服務最熱情最到位的酒店，從前台到大堂禮賓到小童俱樂部的服務人員都非常熱情友好，讓人感覺很舒服。特別是賓客關係經理，會提前添加微信，詢問入住的需求、用餐是否需要叫車、是否需要延遲退房等。酒店位置非常好，遊覽植物園或夜遊都非常方便，整個酒店就像處在在一個熱帶雨林中一樣，不像市區很吵鬧，另外餐廳的味道也非常好，來西雙版納的話強烈推薦。