Terrible hospitality. Rude. There was toilet paper and hair in the toilet in my room.The shuttle service to & from airport was not provided. I had called to confirm that I could leave winter coat & quilt since I had return reservation a week later. Affirmed. Then, when I arrived, was told "No". Had to insist upon call to manager. Upon my return, was first told I HADN'T left coat and quilt there. But, insisted staff call manager who confirmed the arrangement had been made. Then was told they don't know where it is & must talk with staff member who was on desk. Checked out at 11:00 am today and STILL have not contacted me to return my quite expensive coat and quilt.
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