The reception staff were warm and helpful, but the housekeeping was extremely disappointing. The room was not properly cleaned, snacks were incomplete, and several items were not arranged. For a 5-star property, the overall upkeep fell well below expectations. Also, guests staying in the corner suites facing the MCG should be aware that tram noise can be quite noticeable
The reception staff were warm and helpful, but the housekeeping was extremely disappointing. The room was not properly cleaned, snacks were incomplete, and several items were not arranged. For a 5-star property, the overall upkeep fell well below expectations. Also, guests staying in the corner suites facing the MCG should be aware that tram noise can be quite noticeable