ผู้เข้าพัก
27 กุมภาพันธ์ 2023
Insufficient toilet paper upon arrival. Lobby area not staffed to deal with problems. No dish towel or hand towel to use in kitchen. 4 broken dishes & broken glassware in cupboard. Long black hairs in shower, sink & on floors. Floor very dirty; I had to mop with rags, as no mop provided, nor broom to sweep & nothing for cleaning up spills. I actually had tocut up one of my bouses to use as dish towel, hand towel & rags. Shelf in shower needs repair. No balcony & no dryer, so drying clothes is a challenge, even though there is a washing machine & a drying rack. Option to open windows for airflow, but then the heat escapes. Missing/broken hook in bathroom (for hanging a towel?) Organization does not provide a cart for the housekeeping staff (1 person apparently for all 9 apartments), to carry supplies. She (housekeeping) carried several bags of supplies to clean an apartment, taking up the entire elevator floor with all the bags. Even though the quality of housekeeping is not up to my standards, I empathize with the housekeeper who is forced to do this labor without adequate materials or support from management.
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