LaNave

Our first impression of the hotel was very good. Staff very pleasant. However, on Monday my husband woke up with some red spots on his arm. We didn’t think much about it but this morning my husband woke up with bites on his arm, head and neck. This was very disappointing because we had to leave at 7:15 am to continue our trip and there was nobody to talk to. Very dissatisfied.

I thought LaNave was just brilliant. So stylish and clean. The staff were helpful but respectful of your privacy. The bedding was high quality and the beds were very comfy. Thanks so much.

Pretty place to stay near Plaza de España. Shower and toilet extra small. The included breakfast is top!

Wonderful staff… you get what you paid for

Charming and pleasant in a great centrally located area. Simple and hostel-style. Rooms were only made up (including making beds) if staff were requested to do so. (My second day, I was asked, "You don't want your room made up, do you?") Shower drain was very slow so room flooded when showering, even with super short showers. Biggest issue is that although my reservation was supposed to be changeable/refundable up to a few days before, I was unable to shorten my stay by a day when my plans changed more than a month in advance - I was told by Orbitz I'd need to cancel and re-book, when the dates were no longer available. I tried calling and emailing the hotel repeatedly, but never had a response, so I ended up paying for a night I didn't stay. During the 4 days I did stay, I only saw someone at the desk once - the only staff I saw at other times were the housekeeping and kitchen staff. The desk person referred me back to Orbitz with my issue - they in turn were unable to contact anyone at the site, so my refund was denied. I'd stay there again, but only if my dates were ironclad.

Nice location, ugly street/hallway to get to the hostel. Room extremely small, mattress not very comfortable, upper level bed with no fence protection, very dangerous . Place is clean and if you just want the room to sleep that’s fine, but I am sure there should be better options for the price

I spent one night here whilst transiting through Madrid. The location was very good. An easy walk to the Plaza Mayor and other central attractions. Perhaps 20 minutes to Reina Sofia etc. Guy on reception was friendly and helpful. Forthcoming with information. I left my bag there after check out and got to come back and hang out for a little while before my train left (It's very close to Principe Pio station, that mostly why I chose it.) The inside of the building is quite stylish and would have been nice to relax in. Had I been staying longer. My room was pleasant, comfortable, styled. However, the shower was right in the room, not in anyway separated or with own ventilation, not ideal. And it overflowed without needing to take an excessively long shower, I could see it was going to before I'd even started. Bad design. Speaking of bad design, the toilet was just right there in the room, not at all separated. Prison style! Who on earth thought that this would be an acceptable way to design the room?! It was 'ok' for me who was alone but wouldn't have been at all pleasant for a couple, or two friends sharing. I'm blown away at this awful design. See picture. I had breakfast there. It was standard and filling. I'd have given it 4/5 if it wasn't for the prison toilet.

Very lovely stay. The room was much smaller than expected, haha. Not much room to move around. But the location was perfect and staff was very kind and helpful. Breakfast was not bad either!

This rooms are so tiny and claustrophobic. Very poor ventilation. Overall not a good place to stay, not recommended for travelers. ☹️