Days Inn by Wyndham Mackinaw City/Bridgeview Area

Lady at check in was not very welcoming. When I reserved the room on the internet, it said I could pay cash at check in. When I checked in, the lady said I could only with card. When a sign clearly said I could pay cash. But the lady behind the counter said no only card. I was also not told there was a 50.00 deposit at check in when I reserved the room Very confusing check in at 10:30 pm.

The check in process was weird. The desk is littered with typed out signs starting rules and fees etc… cluttered with it. Not super professional. The breakfast area is a locked door with a sign listing what they offer. Not welcoming. The staff was fine, not friendly but efficient enough. The room was clean but the wall of electronics (lamp, microwave, fridge, coffee pot and TV) did not have power at all. My husband was able to figure out the issue but that was annoying. Health and beauty amenities were lacking… not expecting much but it was literally just a single packet of shampoo/conditioner. No hand soap.

Not a bad stay, would probably stay again. Breakfast left a lot to be desired, and front desk could have been a lot more welcoming and helpful.

It was an older property and it showed its age. It was clean but void of any amenities. Breakfast was a joke

This property was in the perfect location! We biked around town, and used it as a central spot for family to gather. For the bridge walk, it was the beginning spot. The rooms and property had some wear, but we’re clean. Breakfast was not great. Overall, we were pleased and will definitely stay here again.

My TV was mal-functioning first day checked in and into evening. Next morning when tried to turn on did not work either. The staff did replace it Sat. afternoon.

Upon our arrival, the first room we were provided by the hotel had a musky smell followed by dirty sheets with black stains, upon checking the rest of the beds there were multiple hair follicles, the fire alarm was hanging over the door, the bathtub paint was peeling and the room was hot. We called the front desk and notified them of the situations, they didn’t hesitate and moved us to a new room. We checked the sheets like we did on the previous room and didn’t see anything, the sheets seemed clean, no stains or follicles like the previous room. Other than the shower knobs being loose, the room looked better. Once we woke up, our entire bodies were itchy therefore we proceeded to thoroughly search the bed and see what was causing the itch. As we searched the bed we noticed several black stains which weren’t there the night prior and a little after we came across a bed bug. We checked both beds and on both beds we found them. We proceeded to the office, to inform management about this, to what they responded that they couldn’t do anything about it and that we weren’t able to get a refund and that how did they not know that it was us that brought them in. They told us that they would check us out if we didn’t want to stay and that we wouldn’t get a refund for the 2nd night. We grabbed our things and walked out the room. The manager said that he didn’t care because they will just rent the room again. Neglecting the knowledge of bed bug and renting again, is not save!

The entrance to our room was situated inside a hallway, that had the hot air from the Air Conditioning blowing into the hallway. Room was very tiny, the bathroom you couldn’t shut the door. No exterior windows.

Arrived on premise and the facility was disgusting. When asked to cancel due to uncleanliness, they charged me the full rate and would not work with me on any refunds. Would not reccomend!!