We have stayed at each of the Marriotts in Lynchburg at one point or another and were excited to give the relatively new Residence Inn a try. We found this to be our favorite Marriott in Lynchburg and would return here for future trips to the area. Rachel at the front desk was very friendly and welcoming from the moment we checked in. The complimentary breakfast was well organized and frequently attended to as well. The room featured a newer Residence design that I consistently find quite comfortable, an open floor plan that still has defined areas and plenty of space. The room was very clean and in good shape, though starting to show some minor signs of wear. The bathroom design was the only thing that was a bit odd about the room, as the half-glass design of the shower created a mess no matter the water pressure. Location wise, the Residence is centrally located and only 5-10 minutes from Liberty depending on what part of campus you are visiting. Between the River Ridge Mall complex being next door and Wards Rd. one traffic light away, we had quick access to anything we needed. Overall, we had a positive experience and would keep the Residence in mind for our future trips to Lynchburg.
We can't speak highly enough about the staff here. Our son got married this past weekend and we had about 20 rooms here. We all felt welcome by the friendly front desk staff. Breakfast crew and housekeepers. We used the breakfast area at night as a gathering place to visit and play board games. Manager Steve was able to rent out the big conference room the last morning to us for a family breakfast. That was a good private spot to catch up with each other. We were really glad that this hotel had space for our guests. The location was also convenient to all wedding events too.
ผผู้เข้าพักI would like to take a moment to recognize Shelly, front desk Extended Stay America in Lynchburg, VA. Upon my early arrival for check-in. I decided to introduce myself to front desk and ask a few questions regarding my weekend stay. Shelly greeted me immediately with a cheerful smile and actually acknowledged me by name after only a brief telephone conversation informing her of my early arrival just a few hours prior. Not only was she more than happy to assist me, she answered all of my questions (most regarding my 2 cats I travel with) and even offered great suggestions to the surrounding area as I wait to check in. Being approached by someone with such a pleasant demeanor with extensive knowledge and willingness to accommodate is more than enough. And compounded by a warm and friendly disposition, sharp attire and a professionalism that supercedes most, I feel more than obligated to recognize outstanding employees who demonstrate these qualities with such ease. Thanks Shelly, I'm definitely looking forward to this weekend stay!! - Carl