"We enjoyed our quick check-in, excellent facilities, and the proximity to Alshaheed Park for a walk. Unfortunately, the booking does not include breakfast (it costs KD 15, almost $50 per person, so it is expensive). Overall, we enjoyed our stay."
"I'm so glad I booked this hotel. It's close to the airport with shuttle service. Driver was at the airport and visible. The hotel lobby looks great and had a nice flow, something you don't see very often. Desk staff were super helpful and good to chat with. Cool elevators and very nice layout with a choice of restaurants and cuisine. The room was comfortably sized with a nice view overlooking the pool. Bed and pillows made for a good sleep. I recommend this hotel and would stay here again if coming back to Kuwait City."
"I was escorted all the way from the arrival hall by Sunil, Who also chauffeured me in a brand new comfortable Tahoe. His driving was superb.
At the hotel's reception was greeted by Dovi, who took care of my reservation and made sure everything is sorted.
The room is clean & comfy. I loved the bedside full room controller device. I could turn on/off all lights individually or all at once, turn on/off both ”Do Not Disturb” & ”Clean Service”, control the AC, all while being lazy in bed.
However, I really have an issue with the bathroom. Firstly, the listing says there's a bathtub. However , there wasn't one. It was a walk-in shower. Secondly, that shower had a really bad floor drain & slope. The water would run over the very shallow shower floor & lip/edge/step to the entire bathroom. My solution was to roll the foot towel & place it at that edge.
The training room was excellent. The snacks were great. Saniya took care of us & made sure everything was comfortable for us.
I am aware that it's not the hotel's issue, but they really could find proper energy backup solutions. That 2 hours government blackout/loud shedding is no joke. Lights, AC, everything goes off except the elevators & the water luckily.
I was chauffeured by Shaikhe for my airport dropoff & it was as great of an experience as the airport pickup."
"Вид из окон на миллион. Очень красивый заказ. Чисто. В мини баре напитки и снейки. Завтрак супер. Далековато от Кувейта, но у них есть трансфер. Персонал вежливый, попросил позднее выселение, сделали бесплатно до 16.00. Спасибо. Номер просторный. Отель понравился"
"This apartment hotel was lovely from the first moment we walked in greeted with amazing service from all of the employees. Easy check-in process and it was wonderful that it was connected to the mall. I would definitely recommend especially for great service."