"Location is perfectly convenient with cafes, supermarkets within walking distance. Breakfast was substantial and the size of the room was spacious. The executive lounge was accessible to us and it was perfect with a bird-eye view of the city. We were able to night skyline."
"I checked in at 3am but when i received the key and open the room the electric is not working. I must waiting for 30 mins to check key card and electric. I dont know why the hotel before guest check in do not check the room first with 4 star hotel... Very bad experience for this hotel"
"Housekeeping was not done thoroughly. Bed sheet was not change as strains were visible seen.
Understand the room was mentioned upgraded but as compared to my colleague's room, there is 3 seater sofa.
Breakfast start 6am but items are not ready. Simple fried eggs when approach was not available too.
2 weeks stay, not a single day the breakfast in ready in time except i wake up later at Sunday morning..
Food quality is good with varieties.
loud bass echo can be heard till morning 6 am breakfast time.
Lobby service is good. Staff are polite too. Laundry service is prompt on time as promised."
"What a tressure . After the renovation in 2022, Raffles keep the historic charme of the building and the rooms, the retaurants and of course the iconic elephant bar. The staff in each part of the hotel been friendly and a very charming way. Its a fully pleasure to stay here on this quiet place in the middle of then town. I stayed 3 nights and its been great every moment. Looking forward to come back."
"Room was a family suite and it was cozy for family of 3-4 but note that there is only 1 bathroom. So for family with older kids may not be the best.
Otherwise facilities are amazing. Staffs are super attentive and friendly. Service is promopt. Food is delicious in all restaurants!"