"Booked a standard graden room, turned out to be a catastrophe: fridge in the mini bar humming so loud one could barely sleep, road directly in front of the room with loud vehicles passing and uncomfortable bed) - slept less than 4hours first night. Then were given the option to move to another standard room which did not have a loud road but for whatever reason had same issue with the fridge. After complaining again were upgraded to better room which was nice (bed nevertheless not comfortable). Lost 2 out of 4 nights to terrible rooms.
Overall cannot recommend hotel. If you want to stay make sure only to book higher categories - standard room is absolutely not acceptable - a shame for a supposedly 5* hotel.
Other negative aspects: breakfast only okish, food and the restaurant very very mediocre at truly elevated prices & outrageous wine pricing (60€ retail wine sold for 370€..) with no decent drinkable cheaper wines
On the positive sides: very nice beach, good service at the beach, nice/cool interior design."
"Best time of our lives :)
The hotel is beautiful and the service is amazing, every staff member wants you to have a great experience. We had a room with a private pool, we also had the candlelight dinner in the hotel's restaurant, and the floating breakfast. We additinally oredered pool floats (a giant flamingo). If you want to really treat yourself I would reccomended ordering them, despite the extra cost.
It was a great experience for us, we almost didn't go out of our room. The breakfast buffet was included in our reservation and was also great, high quality ingridients and cooking.
The hotel's staff was very responsive and helped me plan the dinner reservations and extras i've ordered.
Hope to come back again :)"