"The hotel’s location was excellent and the cleanliness was good, but the service was very poor.
At breakfast there was a long queue; I ordered a coffee and it arrived after 1 hour. I reminded them four times that I had ordered a cappuccino. They said there were many people and they couldn’t serve it right away. After I got angry, it finally arrived in 2 minutes 😇 we can’t sleep because of the noise from the air conditioner’s motor."
"Very clean and quiet hotel, lovely shower, bathrobes and slippers. Amazing spa and chocolate hour is a nice touch. However the check in was long as there was a queue and one person at the reception. Not so happy with the bedding, uncomfortable pillows and soft mattress. Not worth paying extra for breakfast, limited choice and extra €5 for fresh orange juice is not acceptable. At breakfast we felt rushed and pestered by the waitresses."
"Superb location, very helpful staff, nice room and excellent breakfast. I will stay at this hotel on my next visit to Tallinn, which is a really great town for strolling around."
"The Burman was perfection. Amazing breakfast. 24/7 room service. Great spa. Fantastic massage. Beautiful decor, great layout, clean, quiet, updated technology. Every detail was thought of, even a sewing kit which came in handy. Staff was polite and helpful. The location was perfect too.
Will stay again."
"Sehr schönes Hotel im Herzen von Tallinn. Vorab wurde eine Parkgebühr von 30 € am Hotel angekündigt. Abgerechnet wurden danach 35 €. Whirlpool wird bei Nutzung extra berechnet. Ansonsten sehr schönes Hotel und schönes Frühstück. Aus meiner Sicht empfehlenswert."