Hotel Esplanade Eden

I stayed at this hotel for 4 nights and wish I had booked it for a lot longer. It’s a great hotel, not too large, not too small and the service is absolutely incredible – from the owner (who is on the premises from morning to evening), the receptionist (who responded to my many mails faster than any other hotel I’ve stayed at), and the dining room staff and the cleaning staff who could not do enough for one. Always so helpful and so cheerful even when they were run off their feet. They all spoke various languages so no guests were left embarrassed. The hotel is a little removed from the manic hustle and bustle that is Lourdes and that was so very welcome. Easy enough to find it you walk along the river and just as you make a left, there it is. There's also a bus stop about 3 minutes from the front door and there appears to be a lot of parking opposite - though I didnt have a car so not sure if it had to be paid for. Plentiful buffet breakfast and, as I had half board, the most delicious meals at a 3-course dinner. So, in addition to everyone/everything else, they also have a very good chef. And well-priced wines. Not like other hotels who put huge mark-ups on everything. The hotel is extremely reasonably priced altogether and so no wonder that the other residents I spoke to had been returning every year for a pretty long time and staying for weeks and even months. The weather was a little hotter than people would have liked but who can legislate for that? Better certainly than wet and cold. I hope to go back to Lourdes some time and without a doubt will stay at the Esplanade-Eden again. I was so delighted to find a place like that by chance. What a treasure.

This hotel is very clean. Very friendly staff. The lady at the desk was very helpful and since we had an early flight she also arranged for us to have an early breakfast. Food is good. Location is quiet with a big parking area in front of the hotel. Shower is hand held. We were on a half board basis. Breakfast is served at 7 am and dinner at 7pm. Since we do not like fish they offered us chicken instead. Would highly recommend!

Lovely hotel and exceptionally warm and helpful staff. Really lovely and kind. The hotel is very clean and well maintained. Could do with a long mirror on the room! (My only negative comment).

Centrally located . Staff very helpful. Very clean room and entire hotel

The hotel advertised AC but they don’t tell u that some rooms doesn’t have AC . How do U expect anyone to sleep good without AC on 35 C ? We did get a rooms w AC eventually but it was a struggle.

La atención del personal excelente. Necesita una adecuada actualización y aire acondicionado.

Personnel tres chaleureux disponible et dynamique Petit dejeuner copieux 1 ou 2 prises électriques supplémentaires seraient souhaitables Si nous revenons dans la region nous privilégerons cet hôtel

Hôtel propre, pas loin du quartier animé (à pied). Personnel accueillant et chaleureux. Dommage que certains clients ne soient pas discrets ni respectueux envers les autres voyageurs surtout à des heures tardives.

Accueil très bien, aimable. confort tres bien, pas de bruits proximité avec nos centres d'interêt, excellent sejour