Verified traveler
3 กรกฎาคม 2023
Amazing stay, 5.0 stars, this resort is perfect for families / couples / friends who do not like the "San Lucas chaos" . This isn't all inclusive btw. BUT This place is luxury all-around, the service everywhere we went was fantastic. The place is very secure are they do not allow any trespassing vehicles including your ubers to drive up to the hotel driveway, you will be golf carted down to your uber ride and back which made me feel very safe. Everyone is so nice at front desk, concierge, restaurant, pool staff, etc. They even did a beautiful decor in the hotel room plus a plate of chocolate covered strawberries for my parents anniversary and it was a perfect way to end the night! They truly take care of you from day one to departure.
The only thing I will say is that the house keeping tends to forget to do a 360 clean of the room everyday unless you tell them specific orders. For example, the hair in the shower was left untouched for the entire 3 days until we told them to please remove it the next cleaning time. Or to clean the "small kitchenette" as there are dirty plates / to send more body lotion since we run out everyday. Or the wet/damp used towels we left on the floor for them to clear out was left untouched by the bath tub. It seems they do a very good job overall cleaning but it's little specific tasks they miss so we started leaving actual notes with specific things to clean. But besides that... 10/10 GREAT STAY :) We Will be back westin!! <3
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