Keystone House

親切な接客でよかったです。

Spotless, friendly and super location. Literally 3 mins walk from King’s cross station, there was a lovely, welcoming and helpful man on reception when I arrived although you get excellent information in advance to access the hotel and your room. Probably the best hotel housekeeping I have ever seen, everything spotless and beautifully presented. They even supply earplugs, anyone that complains about noise in a city centre hotel is just unrealistic. There are a lot of steep stairs and no lift but the hotel is clear about that. I was given a voucher gor a free drink in their lovely pub downstairs. Budget hotels in London can be awful but this was great and I would use again

The guy at reception made this stay fabulous. There are no lifts and he immediately offered to carry our bags to our room and was more than happy to do so. He told us to let him know when we needed help getting our luggage down from the room the next day and he made us feel nothing was too much trouble. He was so kind, friendly, helpful and it really was service with a smile. Our room was small but functional and clean. Pillows were abit uncomfortable and obviously London can be quite noisy however they do provide ear plugs.

We booked for 1 night due to attending an event in London. We had a room on the 1st floor and knew it would be windowless, which was fine for us & the room had air con. Small double suitable for 2 adults, large bathroom with shower gel/soap/towels. Nice touch of a chocolate and biscuit on arrival. Kettle/tea/sugar provided - would've been nice to have coffee and Sweetener but that's all I can grumble on really. Had a hairdryer too. Definitely would be a challenge if you had mobility issues as no lift but we were OK. We didn't hear any excess noise but ear plugs were provided anyway. Location is absolutely perfect - stones throw from Kings Cross St Pancras Station, plenty of food outlets nearby and a pub next door. Bed was comfortable with lovely pillows. Would definitely stay here again if needing somewhere in London.

We had a great experience at Keystone - friendly reception at check in and check out. Nice room with comfortable bed, good size bathroom. Great for getting to St Pancras Station. we had a room with a window which probably makes a difference. Would stay here again!

Keystone House is in such a handy location if your coming into London from Kings Cross or St Pancras stations. We had a very comfortable stay; the rooms were well-appointed, very clean and tidy, and the reception staff were pleasant and helpful. And at Keystone House you’ve got the added bonus of the excellent and convivial Scottish Stores pub adjoining the building. Well worth popping in for a leisurely drink or three! All in all a relaxing stay. Will definitely stay at Keystone House again next time we’re in town.

Ideal for a quick, easy and cheap overnight stay in a very central location . I got the room for £67 (booked a couple of days in advance). It was modern, clean, new with great facilities. Would definitely stay there again. The only downside is the lack of a lift (particularly when you’re on the fourth floor). The only other thing was that there was a keypad on the outside of the door but no lock on the inside and as a lone female I was concerned about other people knowing the code (presume it’s not changed for every visitor) and somebody trying to enter the room. It was perfectly safe although I’d have preferred a lock on the inside of the door.

Fantastic accommodation, just as good as any Travelodge or Premier Inn, one four digit code to get in the front door, door to rooms and room, no keycard to remember or lose. Room and en suite spacious enough for two, big shower cubicle with good shower pressure and ideal temperature. So close to trains and underground. Not too noisy from outside to sleep and earplugs on bedside tables if needed (we didn’t). More tea and coffee with milk and sugar than other hotels (at least 8 teas and 8 coffees with milk and sugar). For weekend stay, perfect.

Perfect for a short stay in Central London. The room was very clean, the beds were comfortable and the shower was great. We were on the first floor facing the street and it was a little noisy but it was very good value for money and I would definitely book this hotel again for a short stay. The location is perfect, so close to Kings Cross station which is great as a base for getting to any part of London easily. The staff at reception were very friendly and helpful.