Sloane Square Hotel

Great location but sadly let down by poorly maintained rooms. The bathrooms in particular are tired and in need of repair, they are unsightly and in need of a deep clean.

Flew in on the red eye from NYC on a Saturday morning and was absolutely exhausted having been unable to sleep very well on the plane. I had requested an early check-in but, being from the States, fully anticipated my request to be declined, leaving me to wander around for hours in a zombie-like state. To the contrary, I was greeted with a big smile by a charming young lady named Denise at the front-desk who, to my great relief, informed me that my room was all ready at the very early hour 11:30am. I had no idea where I was booking but was pleasantly surprised by the location. Lots of nice restaurants and pubs around. Several outdoor drinking areas in Sloane Square were also very nice. The price was extremely reasonable for London and I highly recommend.

Fantastic location with great bus and tube options to get you everywhere, and great dining options across a range of price points including the fabulous pre theatre menu at the Botanist right next door. Easy walking distance to Knightsbridge, and Hyde Park. Only down side in my room was the thumping bass from the downstairs nightclub on the weekend.

The hotel location is one of the best in London, right in the middle of Chelsea and just a short walk away from the famous shopping areas of Sloane and Knightsbridge. The hotel staff was great and helped us to accommodate our 2 year old twins which were a last minute addition to our trip. Didn't have the chance to dine in the restaurant located in the hotel but the food smell and ambiance of the restaurant was very good. All in all it was a very nice hotel and would recommend it.

Excellent hotel in a great location very close to the tube. Interconnected with Cote restaurant which is also a plus point

I hadn't stayed in this hotel before although I was familiar with the area. The hotel is well located close to public transport and amenities such as shops and restaurants. The staff on reception appear to be poorly trained and not very interested in the hotel's guests. My room was not serviced until late in the afternoon which is not great if you want to return for a nap or to shower and change. I understood from the very nice lady looking after my room that she is not rostered until the afternoon. My sleep was disturbed by mechanical noise from the heating/ventilation system

The room was very nice, a little small, but was comfortable. The shower was not so good, something wrong with it and could only get a tepid shower. The TV was new we were told, so hadn't been properly set up. however maintenance set it up and although complicated, it did work well. Breakfast in the small lounge was really very nice.

We chose this hotel due to its location, near an event my son and I were attending at Cadogan Hall. It’s centrally located and has the associated price and parking charges. Everything was fine but nothing stood out as particularly good or welcoming. The staff were polite but not overall helpful. The room was fine but there was no free bottled water or features to make you feel particularly welcome. As the title says, average.

Great location, very clean hotel with charming decor. I booked 2 standard double rooms (the hotel features both a standard and small double option). I verified this both via email and at the time of check-in. When I saw both rooms it was clear that one of the rooms was a standard double and the other was one of the small double rooms advertised on their website. I am aware that in a building that’s 200 years old, not all rooms are identical, but based on the measurements of the room and the measurements listed on the site, the room was clearly the small double room. The staff insisted that they gave us 2 standard doubles. It so happened that in the smaller room there was a noise coming from a broken A/C unit and my other guests needed to switch rooms. Again, the staff moved them to a small double room and insisted it was the standard double. I don’t have an issue with the smaller rooms- it is how the rooms are categorized and priced overall. Also, be sure to understand if breakfast is included. Upon checking in I was told breakfast is included, which was a mistake- totally fine. However, upon checking out they attempted to charge us for breakfast on 2 days, when we only went to the breakfast room one time.