WE went here for a birthday treat for my disabled husband. as there was no accessible rooms advertised i rang the hotel direct to ask for advise.of course they recommended the most expensive, which in a way i understood as it was the most spacious. found it to be most unsuitable to the point trying to shower the next morning it almost caused a serious accident, shower tray was raised, no grab rails and no anti slip mat! yes the hotel is dated and worn but almost adds to its charm, we were in the new part as there was a lift. i understand some features maybe listed but surely interior features could be altered. the food was ok.the menu looked good but not as good as it promised. the one shut out was to the staff, really couldnt do enough for us, made us feel very welcome, nothing was too much trouble. i have emailed hotel about room issues and not had a reply! so as much as the view is stunning, the staff helpful, its very unlikely we will return.
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