HENTIQUE PINECONE HOTEL

酒店非常棒。性價比很高。 早餐在主樓吃的. 種類很多口感也不錯。酒店是莊園級別的非常大。温泉集合在一處購票可泡。非常舒服推薦。 《服務主管：周平. 表揚服務態度非常好. 客氣有禮貌.儘可能的滿足了客人的要求.讓人感受到了五星級酒店應有的水準》下次來還會入住

在天目湖景區內，可以乘坐酒店觀光車去茶室和咖啡☕館都在山上，一望美麗的天目湖。邊上碼頭可以乘坐船去天目湖各小景點。

The service at the hotel was excellent, they were polite and very helpful. Any questions that you asked, they answered without hesitation. Overall the staff, were the best if I have to compare with other big and small hotels that I have been to. My friend and I booked the hotel together. The rooms were very very nice. We loved them. It was easy to travel around the resort, they have golf carts that can take you around the resort. So many activities to do there. You need to speak a little bit of Chinese though. But in case you don’t they will find someone to help you there. The hotel package we took included the hot springs, spar and breakfast. It was worth it. The springs are the best. There is also an infinity pool. The people there are very helpful, great service. It was easy to spot two foreigners but they treated us with so much kindness, especially the man and woman at the fish spring and the little cafe there names: 张浩川, 张刘纪 and 彭玉琴. So Hentique hotels and resort is huge. The area and the activities you can do there are plenty. You can get on a helicopter(480rmb), boat(272rmb) it includes going to the islands and mountain hiking, horse riding and many more. You just have to come with a good budget. Breakfast is at the big hotel that has a great view of the lake. Hentique pinecone has different restaurants around, the food is between 100 -300 per person. I suggest you bring snacks because there aren’t any shops close by. The big hotel has a shop where you can buy snacks for a price, and an all day restaurant. We ended up moving from hentique pinecone hotel to the big hotel but paid a little bit more and was worth every penny. The hotel really good, with a nice view, the manager on duty that day August 16th 2023 was the best manager, I forgot his name. His English was very very good. He answered all questions and helped us transfer from 松果 to the big hotel. Having being in China for a long time, this was the best trip ever, with the best service. We will surely go back to this place. Best service ever. Keep up the good work!!!

I really like this place, it is an excellent relaxing place to spend time after a hard work week. I would like to thanks 王杰 and 周平. Their service is above expectation. Looking forward to visiting this place again.

整個超預期的入住體驗，管家史子林服務貼心又周到，客人生日準備了蛋糕。同時，感謝客房服務人員但彩雲、鄧志芳做了生日佈置，一切都有條不紊。前台專業高效，預訂房間空調故障，主動升級了親子房，退房時管家anne幫忙找回一件孩子的T恤，孩子泡温泉不小心刮破腳，工作人員及時提供碘伏和創可貼，總之涵田的每一位服務人員都非常親切細緻。度假區的環境非常之美，尤其雨中沿湖漫步，真的很舒服很治癒！

松果酒店主打親子，一進去就很童真，和閨蜜出遊也很喜歡😍去度假村温泉，主樓接駁車都很方便，環境也很好，十分喜歡。 管家史子林在我們有問題時都及時回覆，讓我們賓至如歸。已經將該酒店推薦給有孩子的父母了。😁

一次不錯的休閑旅行，《半山温泉》三十多個特色温泉，隨意泡，有看風景的，有養生的，還特地嘗試了一下小魚温泉，剛開始癢癢，慢慢地適應了，就是山上蚊子有點多，工作人員張浩川服務周到，給我們小朋友花露水止癢，換了乾的小浴衣。酒店服務更好，水果，牛奶，飲用水，環境乾淨，還有接送小車，想到哪裡就哪裡，

房間很大，附近的營地很漂亮。温泉也非常棒景觀絕佳！雖然前台並不熱情，但温泉小魚池的大叔很親切服務很棒，管家也服務也很到位。遺憾的是退房當天的下午12點半，想去室外的沙地小童樂園玩一下 被拒絕了，必須要走房卡才行。小扣一分

帶着寶寶平躺住兩天，酒店就足夠玩了，觀景平台，室內小遊樂場，室外露營地，還有一些小動物。環境太棒了，住在花園森林一樣！ 房間好，來之前管家提前加上微信，到酒店迎接，拿行李。來了之後還升級了房型，服務超級贊，有任何需求都可以詢問房間管家。擺渡車及時到位，服務很貼心，重點給兩位管家，史子林和房間的管家點贊！