Pestana CR7 Lisboa

We felt like we were deceived by the hotel description and pictures, paying 180 euros per night for a 1-star budget hotel. I booked a double room however the hotel provided us with two single beds. When I requested to combine the two beds and make into it a big bed, they were not able to do it. So I had to make my own bed by rearranging the bedding, which was ridiculous. The room was extremely small with very basic amenities. No kettle or any tea/ coffee. The first two bottles of water in the room were free but you have to pay if you need more. The toilet was so small that it cannot even let two people stand together. Of course, toilet amenities were also cheap and basic. I would expect a better room with better amenities for a hotel room that costs 180 euros per night. The standard of this hotel is like a 1-star budget hotel. Also, they gave us a room with no view at all. There was a small window facing the wall of another ugly building that is just 1.5 meters away. No sunlight could come into the room. We felt like living in jail for many days. They should have warned customers about this. This type of room should be of a big discount, instead of selling at a normal price. Their air conditioner is set to turn off automatically after 15-30 minutes, while I was in Lisbon, the temperature was like 37 degrees C. I don't think it is acceptable for a hotel without aircon. I am so relieved I can now finally escape from them. At their price range, you will have a much better option near Rossio Square, do not stay in this hotel if you want your trip to be happy.

The hotel offers cozy rooms and a convenient location, but it's important to note that some guests may experience discomfort due to the elevated noise levels coming from neighboring rooms. Despite reporting constant shouting, stomping, and items being thrown on the floor, the hotel staff unfortunately did not take effective action to address the situation. In such cases, I recommend reaching out to the hotel management or using noise-cancelling devices for a more comfortable stay.

I would book again but a bigger room. The installed not fully closing glass door to the bathroom/toilet will never be my favorite. The reception is service oriented and welcoming. The cleaning staff should be instructed to communicate without yelling at 9.30am. Location good. No view, but this is always an issue with small hotels in city center. I would have expected more CR7 fan articles.

The hotel was perfect with the location. Staff are very friendly. Breakfast was good but the menu is always same. The rooms are bit small and the rest room too. Over all it was a great stay at CR7.

Excelente localização e ótimo atendimento

酒吧風的酒店，三星級吧，性價比不高

Excellent stay. An issue is the beverage cups in the room, and in the restaurant - they don't have handles and are therefore beakers. Once a hot drink is make they can.t be picked up as they are too hot.

Amazing! Staff was excellent! We arrived early and had no trouble getting in our room at 8:30AM! Was really impressed! Brad

The hotel is perfectly situated in the old town of Lisbon, on walking distance from most sightseeing points. Easy to get around the city, public transport is very easy. People are welcoming. The staff of the hotel is very friendly and helpful. The hotel itself deserves their 4-star approach! A hotel I'd love to go back to for my next visit to Lisbon.