โรงแรมTapestry Collection By Hiltonในหลิงสุ่ย

This hotel is a nightmare. They demanded upfront for full payment and deposit and then claim that they didn’t receive the payment although it is reflected as paid on my phone(alipay). So for the rest of my stay, I was constantly bugged about this money issue (including calling my room at 10:00PM and demanding to check my phone (again!)for verification d of payment!). The only highlight is that the breakfast buffet is very good snd the lady manager of the restaurant is very professional. I believe she is the ONLY staff that is worthy to be mentioned. The staff needs to be retrained in service language, service attitude and professionalism in the hotel industry. What a disappointment of a holiday! Eventually after threatening to complain to 12345 , I got my deposit money back pronto. Never again to this hotel- nit worth the stress!!