Modern Lofts in Grau Building by Wynwood-House

The stay at Wynwood properties is always excellent This is my third time staying in these properties and everything has been great each time,especially the communication

The loft was amazing. Even better than advertised It had everything except a washing machine. However there was a laundry facility downstairs The communication was first class (especially Rodrigo) The location was perfect Lots of traffic noise but I have found that everywhere in Lima I will definitely stay there again

The place is well located and it is exactly like the pictures show. Know there is no AC and the only ventilation is when the balcony door is open which lets all the Grau Av noise in. Kitchen is basic. A few things were dirty and it needed more cutlery (only 2 forks for e.g) and a corkscrew. No napkins either. If you are staying long time know that you will not have cleaning service included and basic items restocked. The hotel failed to provide detailed information when inquired about providing cleaning services. The shower is uncomfortable to open. But there is hot water. Bed is superb. Pillows are terrible. Hotel was negligent as they didnt inform there wasnt going to be running water one day from 8am -2pm. They should be in contact with building adm and inform guests in time. Worst is they didnt provide a solution in a timely matter. Only when I said I would contact local tourism authorities and file a complaint. Poor, very poor, customer service handling the situation leaving a bitter taste.

No contaban con adaptadores para los enchufes por lo que no pudimos utilizar ningún electrodoméstico porque no podían enchuf****, no pudimos hacer café ni jugo, nos quedamos sin tomar desayuno. Solicitamos adaptador, nos indicaron que iban a facilitarnos uno y nunca llegó. En cuanto a la limpieza y condición del espacio, todo muy bien.