รีวิว Hotel St. Ellis

I read a few reviews about this Hotel and it was in my opinion a little misleading. I travel a lot and there wasn’t a place where my expectations got crushed so badly. Pros: the bed was very comfortable and a proper king sized bed. Staff is really helpful, friendly and accommodating. They even organized a driver for us to take us around which made our vacation tour-wise pretty great. Has a room safe. Which should be a standard in any hotel anyway. A/C is good. Near ayala mall. 5 mins walk away. 20 mins walk away from SM Legazpi. I would take a taxi though (8 mins). I can’t give an opinion about the pool because we didn’t use it. Cons: the rooms were kinda outdated and need a proper cleaning. Bathroom should have been cleaner. The smell in the bathroom was horrible. It had a really strong sewer smell. The mini fridge in the rooms were functioning but i gotta say it was disgusting. Food and drinks are stored there. They should clean it. Scrub it if they have to. The windows couldn’t be properly closed. You could feel the heat from outside when standing near the window. Thank God the a/c was functioning well. Breakfast was a little meager. And hygiene should be the top priority. One morning we saw mini cockroaches crawling over the bread and hiding behind each slice of toast. The cook doing the omelletes should be more attentive. I ordered omelets for 3 people. And he always did just one portion. I was waiting for 15 mins because he always did another guests order before mine. I had to order them separately each time. By the time mine was done. The others were finished with their food. It was so freaking annoying. And the portions were so tiny. That’s why him taking so long to make them didn’t make sense.